Electricity and gas
Internet
Bills and accounts
Help and support
My Account
Electricity and gas
Internet
Bills and accounts
Help and support
My Account
Setup direct debit
The easiest way to save time and never forget a bill
Enter your energy account details
Account number
7 digit number found on the top right of your bill.
Postcode
4 digit postcode of the address on your bill
Continue
Pay a bill
Pay online
Setup direct debit
Other payment methods
How to read my bill
Help and support
FAQs
Emergencies & Outages
Payment assistance
Update my details
Get in touch
03 9102 8400
Sales & Service:
9:00am-4:30pm Mon-Fri
Tech Support:
9:00am-4:30pm Mon-Fri 10:00am-4:00pm Sat
General Support:
9:00am-4:30pm Mon-Fri