The South Australian government offers concessions to assist with the payment of your Sumo energy bills.
To receive these concessions, you need to apply directly to the relevant department. Please see an overview of those concessions below.
South Australian Government Energy Concession
Eligible South Australians on low or fixed incomes can apply for help with the cost of energy bills for their principal place of residence if they meet eligibility criteria.
To apply online or find more information, including detailed eligibility criteria, visit the SA.GOV.AU website.
You can also download an application form on that webpage.
Or call the Concessions SA Hotline (9:00 am to 5:00 pm, Monday to Friday) at 1800 307 758 to request for a form to be sent to you.
Medical Heating and Cooling Concession
The Medical Heating and Cooling Concession assists South Australians on a fixed or low income who have a clinically verified medical condition which requires the frequent use of heating or cooling in the home to prevent the severe worsening of their condition. The concession is available to eligible applicants in addition to the current energy concession.
You must apply directly to the South Australia Department of Human Services. The application requires information and a signature from your Medical Practitioner.
Find more information or download an application form on the SA.GOV.AU website.
Or call the Medical Heating and Cooling line on 1300 735 350 and ask for a form to be sent to you.
Home Dialysis Electricity Concession
Any person undergoing dialysis treatment at home is eligible provided that the concession has been approved by a SA Health practitioner. Applications for the electricity concession can be made through the renal unit where treatment is received. Please see details including how to apply at https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/services/costs+and+concessions/home+dialysis+electricity+concession.
Emergency Electricity Payment Scheme (EEPS)
The EEPS is available to eligible low-income households that have had or are at risk of having their electricity disconnected. Applications for EEPS must be completed with the assistance of a financial counsellor.
For more info visit the SA.GOV.AU website or call the National Debt Hotline on 1800 007 007.